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IPA: Whitehall major projects show “slow and steady” delivery improvement
By Neil Merrett
Watchdog says there is an overall improvement in delivering £455bn major projects portfolio, despite progress of some key ICT programmes still viewed as being critical
Public Services > Local government > News
Ontario publishes digital service standard alpha
By David Bicknell
Beta version expected later this year, with live version to follow in Spring 2018
Public Services > Local government > News
What does ‘customer-centricity’ mean for local government?
Gavin Mee, senior vice president, enterprise and Head of UK at Salesforce, explores how the public sector can follow the private sector’s lead in providing touchpoints for citizens
Public Services > Local government > Features
Pendle agrees 10 year ICT contract extension for channel shift push
By Neil Merrett
Authority will continue to partner with Liberata until 2030 as it looks to provide 65% of its services online within five years; transformation focus will look at council-wide functions
Public Services > Local government > News
Socitm expresses usability concerns over council website updates
By Neil Merrett
Better Connected study looking at websites overhauled during 2016/17 found over half were not passing tests for mobile usability and navigation
Public Services > Local government > News
ICO outlines international strategy as Brexit and GDPR challenges loom
By Neil Merrett
New plan devised to learn from global developments in data protection and technology in order to complement broader work on improving public confidence in sharing information
Public Services > Local government > News
Manchester wants digital ideas to solve city centre problems
By David Bicknell
Council consultation looks for input to drive pilots as part of CityVerve smart cities demonstrator to meet challenges highlighted in 2016 City Centre Review
Public Services > Local government > News
DCMS title rebrand puts 'Digital' front and centre
By Neil Merrett
The renamed Department for Digital, Culture, Media and Sport is expected to retain existing structure and remit as new government continues to take shape
Public Services > Local government > News
NHS Digital outlines key elements of 2017/18 programme
By David Bicknell
Organisation plans to work on 15 technology projects with local authorities, and will work to assess digital maturity of care homes in order to beef up their information governance
Public Services > Local government > News
CCS eyes mobile voice and fire service IT aggregated procurements
By Neil Merrett
Mobile Voice and Data Services procurement is set to go ahead from September, with engagement underway to test customer interest in hardware for schools focus
Public Services > Local government > News
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