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Local government Features

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31-45 of 186 results
East Hampshire embarks on a culture change journey
East Hampshire District Council has had to embrace cultural change in preparation for its biggest digital transformation project yet. Dawn Adey, responsible for service transformation at the authority, explores the changes that were needed to ensure EHDC's service redesign was a success
Public Services > Local government > Features
Why cities get open data
If data is the new oil, it is cities that are truly realising the opportunities on offer, says Wendy Carrara at Capgemini Consulting
Public Services > Local government > Features
The Case for Local Government Digital Standards
There is a need for digital standards, but they must be broader and adapted to have the impact they need in local public services, says Jos Creese, principal analyst at Eduserv
Public Services > Local government > Features
How to rid the public sector of outsourcing failure
Better and clearer standards for outsourcing management and providing public sector contract managers with the tools they need to align themselves with outsourcing best practice can help, says National Outsourcing Association chief executive Kerry Hallard
Public Services > Local government > Features
Time to think beyond channel shift: local government's digital opportunity
Meghan Benton, senior researcher in government innovation at Nesta, discusses the issues raised by the organisation's new Connected Councils report
Public Services > Local government > Features
Better embracing local government G-Cloud needs
In meeting local public sector procurement needs, a wider cultural shift facilitating decision making from a capital and empowerment basis will be needed, argues Oneserve's Chris Proctor
Public Services > Local government > Features
Ensuring value down the open data road
Professor Michael Luck at King's College London asks if following Canada, New Zealand and Ireland in establishing clear, easy to use public data access portals might allow the UK government to drastically benefit from data it holds
Public Services > Local government > Features
Anglesey gets "work smart" to meet budget challenge
By David Bicknell
Insight engagement saves council £140,000 from potential licensing costs
Public Services > Local government > Features
2016 Tech Trends for IT Leaders
BCS president for 2015/16 Jos Creese looks ahead to 2016's tech trends and predicts more IT spending with 'digital' becoming a board level issue will be matched by greater expectations
Public Services > Local government > Features
Clackmannanshire opts for a fresh approach
By David Bicknell
Smallest mainland council in Scotland picks TechnologyOne's OneCouncil finance system to eliminate paper-based processes and streamline supplier transactions
Public Services > Local government > Features
Spending Review spells out the digital imperative
  The Spending Review forces the hand of local government leaders to accelerate digital delivery, based on common and shared platforms. IT infrastructure must be shared, rationalised, open and flexible, says Jos Creese
Public Services > Local government > Features
The move to mobile: what can the public sector learn from retail?
Sharon Bagshaw from IBM UK and Ireland discusses how significant shifts in consumer purchasing behaviour and interaction can inform public service delivery
Public Services > Local government > Features
Citizen CRM: Power To The People
Omni-channel and unified digital marketing are familiar to the commercial sector. Interestingly, these techniques are also starting to become of genuine interest to the public sector. One great example is Elmbridge Borough Council, says its Head of Customer Service, Dawn Crewe
Public Services > Local government > Features
Ever devolving circles: Distracting from service delivery or essential democratic evolution?
Eduserv's Jos Creese says digitally-based devolution can help address the underlying costs of public service provision -but depends on a national digital agenda to support it
Public Services > Local government > Features
Application Performance Management: the unsung servant of productivity gains worth millions
Bram Kainth, Islington Council's director of public realm explains how that long-time Cinderella of IT solutions, Application Performance Management (APM), is stemming productivity losses across a variety of departments, and in the process aligning IT with local government strategy at a council that directly employs more than 4,000 people
Public Services > Local government > Features
31-45 of 186 results






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