Public Services > Local Government

Portsmouth issues tender for children's social care case management system

Matteo Natalucci Published 08 December 2017

£1.3m contract for the supply, installation and hosting of a case management system including support and maintenance services


Portsmouth City Council is inviting tenders  from suppliers for the supply, installation, configuration, hosting, support and maintenance of a children's social care case management system.

The system will be used to manage the cases of the council's Children's Social Care workload.

The council aims to award the contract by January 30 2018 with a subsequent go-live date in January 2019.

The new system should be social work best practice process driven by Social Care and offer integration with Health and Education. It shall cover areas of children's social care such as case management, document management and reporting.

The system must be a fully developed proven working package with evidence of testing and implementation within a number of comparably sized peer organisations.

The council will need to be provided with the most up to date version of the system throughout the contract at no additional cost in respect of upgrades and training.

The initial contract term is five years with options to extend on a rolling basis in increments to be agreed thereafter, dependent upon the performance and agreement of both parties.

The contract will commence on January 30 2018 and will run for an initial period of five years extendable in increments to be agreed at the option of the council.

The estimated value of the contract over the initial five year period is £1.3m.

The tender return deadline is January 8 with interview/demonstration scheduled on January 17.

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