Public Services > Local Government

Service Birmingham innovation to help council cope with budget cuts

David Bicknell Published 04 December 2012

Partnership promises it will evolve in response to council's 'health check' review


Service Birmingham, the Capita joint venture with Birmingham city council, has responded to yesterday's 'health check' review of the relationship by the Best Practice Group.

In a statement issued today, Service Birmingham's chief executive Stewart Wren said he welcomed the review and its conclusions on the value achieved and the future evolution of the partnership.

Wren said, "When Service Birmingham was initially formed in 2006 our aim was to support the council's business transformation strategy, which as the report states, has been achieved. During the last six years the partnership has evolved due to its successful collaborative work and also in response to the council's changing priorities, many of which are very different to when Service Birmingham was created.

"The objective of Best Practice Group's (BPG) independent review was to explore if the partnership was providing value for money and operating as originally intended. We therefore welcome the findings, which confirm that this is the case," he added.

Wren said Service Birmingham would be working with the council to address the areas that the review had identified as requiring further improvement, including the need to consistently communicate the partnership's benefits and purpose within the council.

"The future purpose of the partnership needs to evolve to align with the priorities now facing the council, which include making £600m of savings by 2017," said Wren.

"We are proud that Service Birmingham has helped the council achieve over £350m of cashable savings to date and in addition we deliver over 200 ICT projects each year that further improve council service delivery or save money. We will continue to provide flexibility and increased innovation to help the council cope with its budget reductions.

"Service Birmingham is one of the most successful public-private partnerships in the UK and we remain committed to delivering quality services and value for money to Birmingham City Council and its citizens," he concluded.


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