Public Services > Local Government

Southwark signs four year IT deal with Capita

David Bicknell Published 31 October 2012

Contract calls for Capita to deliver nine major projects to transform council services

Southwark Council has struck a four year deal with Capita for the provision of an IT managed service which the council hopes will "transform the council with benefits for both customers and the workforce."

The contract, procured via the Government's Buying Solutions framework, is said to offer "significant, seven-figure savings" to the council which is having to cope with "in-year" cuts of £5.1m and make savings of around £76m over the three years from 2011-12 to 2013-14.

The contract is for the management and the upgrade of all of the IT facilities that support the delivery of council services. Facilities include the provision of resilient and secure disaster recovery and business continuity, support for the council's networks; data centre hosting including the management of IT equipment, and support for business applications.

During the first 12 months of the contract, Capita has promised to deliver nine major projects to provide the council with a platform to radically transform services, ranging from modernisation of the desktop and rationalisation of data storage and security to the use of mobile devices.

Councillor Richard Livingstone, cabinet member for resources at Southwark Council, said: "This contract gives us cost savings and an improved IT service at a time when resources are extremely limited, when frontline services need as much protection as possible and when staff need all the support that we can give them.

"We felt that Capita's experience of local government and solution development will create a platform to completely transform our service. We expect a smooth transformation to a new, modernised IT infrastructure and, ultimately more resilient and responsive IT."


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